Your Privacy Matters

Collins Heritage Mortgages respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how personal information may be collected, used, stored and shared when you use this website or contact us about our services.

Important: This document is a website template and should be reviewed and amended to reflect the actual legal entity operating Collins Heritage Mortgages, its data-processing arrangements and its regulatory responsibilities before publication.

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

Name
Telephone number
Email address
Address
Information submitted through our enquiry forms
Information relating to your mortgage enquiry
Information relating to your insurance enquiry
Information you provide when communicating with us

2. How We Use Your Information

We may use your information to:

Respond to enquiries
Provide information about our services
Assess your requirements
Provide mortgage or protection advice where appropriate
Process applications
Communicate with you about your enquiry or application
Maintain records
Meet applicable legal and regulatory obligations
Prevent fraud and protect the security of our services

3. Sharing Your Information

Where necessary, information may be shared with relevant third parties involved in providing our services.

Depending on the circumstances, this may include lenders, insurers, solicitors, estate agents, technology providers and other service providers. We will not sell your personal information to third parties.

4. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where applicable to meet legal, regulatory, accounting or record-keeping requirements.

The appropriate retention period may vary depending on the nature of the information and the service provided.

5. Your Rights

Under applicable data protection law, you may have rights concerning your personal information, including rights to:

Request access to your information
Request correction of inaccurate information
Request deletion in certain circumstances
Object to certain processing
Request restriction of processing in certain circumstances
Withdraw consent where processing is based on consent

6. Website Security

We take reasonable steps to protect information submitted through this website. However, no method of transmitting information over the internet can be guaranteed to be completely secure.

7. Third-Party Websites

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. You should review their privacy policies separately.

8. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact Collins Heritage Mortgages by email at [Insert business email] or by telephone on [Insert telephone number].